Website terms of use

Key points

• The website provides general information about Glivent and its developing services.
• Using the website or preparing an enquiry does not create a client relationship.
• Do not send confidential, sensitive, or security-critical information through an unapproved channel.
• Every paid service requires a separate written agreement covering scope, fees, responsibilities, data handling, and ownership.
• Nothing in these terms excludes rights that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

1. About these terms

These terms apply when you access or use this website. By continuing to use it, you agree to these terms. If you do not agree, please stop using the website.

In these terms, Glivent, we, and us refer to the Glivent legal entity identified below. You means the person accessing the website and, where relevant, the organisation on whose behalf that person acts.

Legal entity, ABN, registered address, and business contact: to be inserted before publication.

2. Website purpose

The website explains Glivent's approach to operational reviews, workflow improvement, software, automation, Private AI, Hybrid, Cloud, and related managed services. It is intended to help a business decide whether a conversation with Glivent may be useful.

Website content is general information only. It is not legal, privacy, cybersecurity, clinical, financial, accounting, employment, regulatory, or other professional advice, and it is not a recommendation that a particular technology or deployment model is suitable for you. You should obtain advice appropriate to your circumstances before acting on information that involves material legal, financial, clinical, security, or operational risk.

3. No client relationship or service commitment

Visiting the website, preparing or sending an enquiry, attending an introductory conversation, or receiving general information does not create a client, fiduciary, adviser, partnership, employment, or agency relationship. Glivent is not required to accept an enquiry or provide a service.

An operational review or any other service begins only when the relevant parties enter into a written agreement. That agreement should address the agreed scope, deliverables, assumptions, exclusions, fees, payment, timing, client responsibilities, change control, acceptance, intellectual property, confidentiality, privacy, security, third-party services, support, suspension, termination, liability, and dispute process as applicable.

If a service agreement conflicts with these website terms, the service agreement governs the service to the extent of the conflict.

4. Enquiries and confidential information

The current operational-review form prepares a summary locally in your browser and does not transmit it to Glivent. If you copy that summary and send it through another channel, that channel's terms and privacy practices may also apply.

Do not include passwords, access tokens, health records, identity documents, client files, legal material, financial account details, security vulnerabilities, trade secrets, or other sensitive or confidential information in an initial enquiry. Glivent will identify an appropriate channel and handling arrangement if that information is genuinely required for an agreed discussion or service.

Information sent before confidentiality and project arrangements are agreed will be handled under applicable law and our Privacy policy, but sending it does not by itself impose a special professional or fiduciary duty on Glivent.

5. Permitted use

You may access and use the website for lawful personal or internal business purposes, including evaluating whether Glivent's services may be relevant to your organisation.

You must not:

• use the website unlawfully, fraudulently, or to infringe another person's rights;
• attempt to bypass security, test vulnerabilities without written permission, or gain unauthorised access;
• introduce malware, harmful code, or content designed to disrupt the website or another system;
• misrepresent your identity, authority, relationship with Glivent, or the source of website content;
• copy, frame, republish, commercialise, or create derivative material from substantial website content except as permitted by law or written permission; or
• use automated tools in a way that unreasonably burdens the website or interferes with its operation, while ordinary search-engine indexing remains permitted.

Glivent may restrict access where reasonably necessary to protect the website, its users, or its lawful interests.

6. Intellectual property

Unless stated otherwise, Glivent or its licensors own the intellectual property rights in the website, including its written content, branding, visual design, logo, diagrams, software, and original media. Trade marks and third-party material remain the property of their respective owners.

You may view the website and make a reasonable internal copy for evaluation or record-keeping. No other right or licence is granted by implication. Please contact Glivent before reproducing or distributing website material outside your organisation.

Ownership and licensing of reusable Glivent technology, client-specific work, source code, workflows, documents, data, and pre-existing material must be addressed in the applicable service agreement. These website terms do not decide ownership of project deliverables.

7. Accuracy and changes

Glivent takes reasonable care when preparing website content, but the business, services, technology, laws, provider terms, and security practices described may change. Information may be incomplete, become outdated, or contain an error.

Examples and possible use cases are illustrative. They are not promises of availability, suitability, compliance, performance, savings, or a particular outcome. Any recommendation must follow an assessment of the actual business, information, constraints, risk, capability, and cost.

Glivent may update, remove, or reorganise website content without notice. Material commercial commitments will be set out in the relevant written agreement.

8. Third-party websites and services

The website may link to third-party websites, platforms, or resources for convenience. Glivent does not control those services and is not responsible for their availability, content, security, accessibility, terms, or privacy practices. A link does not imply endorsement unless we expressly say so.

Review the third party's terms and privacy information before using its service or providing information.

9. Website availability and security

Glivent may modify, suspend, or withdraw all or part of the website for maintenance, security, legal, commercial, or operational reasons. We do not promise that the website will always be available, uninterrupted, compatible with every device, or free from defects or harmful components.

You are responsible for using reasonable security controls on your own device, network, accounts, and software. Please report a suspected website security issue privately using the contact details below rather than testing or publishing it without permission.

10. Consumer rights and responsibility for loss

Nothing in these terms excludes, restricts, or modifies a consumer guarantee, right, remedy, or other protection that cannot lawfully be excluded, including under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law.

To the extent permitted by law, Glivent is not responsible for loss caused by relying on general website information instead of obtaining an assessment or advice suited to your circumstances, by using a third-party service, or by events outside Glivent's reasonable control. Glivent does not exclude responsibility to the extent that loss is caused by its own negligence, breach of law, or other liability that cannot be excluded.

Liability for a paid Glivent service is governed by the applicable service agreement and law, not by this website clause alone.

11. Privacy

Our Privacy policy explains how Glivent handles personal information through the website, business communications, and service relationships. It forms part of the context in which these website terms operate but does not replace any project-specific privacy or data-processing terms.

12. Changes to these terms

Glivent may update these terms when the website, business, or law changes. The current version will be published on this page with its revision date. Updated website terms apply from publication and do not retrospectively change a signed service agreement.

13. Governing law

These website terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws. You and Glivent submit to the non-exclusive jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them.

14. Contact

Contact Glivent if you have a question about these terms, need permission to use website material, or want to report a website issue.

Business email, phone, and postal address: to be inserted before publication.