Glivent answers
How can Glivent improve proof of delivery and exception handling?
Direct Answer
Glivent can review how proof-of-delivery records arrive, how they are matched to jobs and what happens when information is missing or a delivery differs from plan. A workflow can handle the routine work and send unusual cases to staff with the original evidence.
What matters first
Proof of delivery may arrive as signatures, photos, scans or driver notes. Office staff then match it to the job, check completeness and answer customer questions.
What Glivent can do
Glivent would map the accepted evidence and the exception types. A flow could attach records to the correct job, flag a mismatch and notify the responsible person without hiding the source.
What stays with your team
The workflow should not resolve a disputed delivery or contractual claim by itself. Staff need the evidence and authority to decide what happens next.