Glivent answers
Where should human review sit in a financial services AI workflow?
Direct Answer
A person should review the work before AI affects client eligibility, advice, disclosure, approval or another important client outcome. The reviewer needs the original source and the authority to correct or stop the workflow, not just an approval button.
What matters first
A review step works only when the person can understand what the system did and has time to act. If the volume is too high, staff may start approving work without properly checking it.
What Glivent can do
Glivent would look at the effect of each step and keep AI focused on preparation where possible. The reviewer should see the source, anything unusual and exactly what will happen after approval.
What stays with your team
A workflow cannot transfer the business's regulated responsibility to a model or to Glivent. Some decisions should remain entirely outside automated processing.